F.A.Q

How to install and use Lightroom Presets?

  • For detailed instructions with pictures please visit HOW TO INSTALL page
  • For Mobile Lightroom Preset : PDF instructions : iOS / ANDROID
  • For Desktop Lightroom Preset : PDF instructions : Mac / Windows        Video tutorial on windows

Can I delete presets from my mobile or Lightroom gallery once I’ve created presets?

  • After you create all the presets, you can delete them from your mobile and Lightroom galleries (if you wish). They will remain in your saved folder.

What is your refund policy?

  • Due to the digital nature of our products, we do not provide refunds once they have been purchased. This is the industry standard. If you have any questions about your purchase, please contact us; we will be happy to help you.

After I pay for this, will it already be installed in my Lightroom, or do I have to install them manually?

  • After purchase, you have to add presets to Lightroom, but it’s very easy, and we will send you all the instructions.

Can I share my presets with someone else or with members of my company?

  • No. The Pluginso products are copyrighted. The license you buy is a single-purchaser license. This license does not extend to companies or partnerships and may not be resold (whole or modified, reverse-engineered), loaned, or gifted to another individual or party.

Do I need to be good at graphics to use Lightroom presets?

  • Our presets are very easy to use; it’s just one-click filters, and you don’t need any professional knowledge about Adobe Lightroom to use and have fun with presets!

Do Lightroom presets work in Photoshop?

  • Yes, we put the.XMP file together for you so that you can use it in both Lightroom and Photoshop.

Do the presets change the quality of the image?

  • No, presets do not change the quality of photos.

I‘m not a professional, are these presets for me?

  • OF course! Our presets are designed for all levels of photographers, especially  especially beginners, so that you can easily emulate a professional look.

Once I buy presets, do I have to pay for them monthly or is it a one-time payment only?

  • It’s a one-time purchase, you don’t have to pay for them monthly. It’s yours forever!

What do presets do?

  • Lightroom presets edit your photos by adjusting multiple settings such as color, contrast, white balance, temperature, tone, saturation, vibrancy, sharpening, lens corrections, luminance, and others. Basically, you receive the settings that set a unique style created by a professional photographer.

Are your downloads instant? How will I receive them?

  • Yes, all of our downloads are instant. After you complete the payment, you will immediately have the option to download the product(s) from the final purchase page, and you will also receive a download email shortly after. If, for any reason, you don’t receive this email immediately, please reach out to us at [email protected].

Can I get an Invoice?

  • Of course! Just email us at [email protected] and let us know your business information (name, address) and VAT number if you have one and we will send you an invoice as fast as we can.

Do we collaborate with bloggers, influencers, etc.?

  • Sure! Please write to [email protected] , and we will discuss all the details and send you an offer. Don’t forget to include a short introduction and your social media links.

How can I recover my preset purchases if I’ve lost them?

  • Click here to log in.
  • into your account and access all orders. Use your username and password, if
  • If you’re not sure of your password, you can reset it in seconds. If you come
  • across any issue, please write to [email protected] and our 24/7 support team will
  • help you ASAP.

How many times can I use the download link before it expires?

  • You are able to download your purchased product as many times as you want – the downloads are fully unlimited. If your download link does not work anymore – just email us at [email protected]

I entered the wrong email at checkout

  • Just reach out to us at [email protected] and provide us as much information as you can (your full name, order number, correct email, the wrong email and which presets you purchased) and we will be able to locate your order.